Service delivery is an important commitment made by Government to provide the necessary services to the people of South Africa, especially to the rural poor and those who did not have access to basic services before 1994. Government is continual ly supplying more resources and putting more effort to provide services to our people. In order to achieve this all levels of govern ment need to work together, provide support and build capacity where it is needed.
Effective collaboration between government means coordinated planning, development of appropriate strategies, establishing and supporting structures that work together effectively and the imple mentation of integrated developmental programmes.
Effective and efficient water supply and sanitation services are complex processes. Many organisations are involved and their roles and responsibilities need to be understood if services are to be pro vided in such a way that everyone in this country benefits.
Since 2002 Local Government has the responsibility to imple ment water supply and sanitation services and the Department of Water Affairs and Forestry now acts as sector leader, by regulating, monitoring and supporting to ensure effective service provision.
This booklet seeks to provide an understanding and to illustrate how the water business works. It is a product of the ongoing col laboration between the Department of Water Affairs and Forestry (DWAF), the Department of Provincial and Local Government (DPLG) and the South African Local Government Association (SALGA).
It explains the legislation on which the provision of water servic es is based and makes use of easy language and illustrations to explain the roles of the different institutions involved, the recovery costs of the business cycle and the planning processes involved.
This version is a slight update on the previous water and sanita tion booklet and reflects the changes in legislation since 2002 in the water sector.
Water and sanitation is an example of cooperative governance and together, we can ensure some for all, forever!